Returns & Exchanges

114-day returns window — the atelier stands behind every piece.

Our promise

You have 114 days from the day your run closes to return any Daniel Diyepriye piece. That's four times the industry standard — because you should live with a piece long enough to know it's yours.

What qualifies

Unworn, in original condition, with dust bag and tags intact
Original delivery box (or an equivalent protective wrap)
Proof of purchase (order number or reservation confirmation)

How to return

Email customerservice@danieldiyepriye.com with your order number and reason.
We reply within 24 hours with a prepaid returns label (UK) or a returns address (international).
Ship the piece using the label / address provided — keep the tracking number.
Refund is issued to your original payment method within 5 working days of the piece arriving at the atelier.

Exchanges

Prefer a different colour or size? Same 114-day window. Tell us in your email and we'll hold the alternative for you — subject to availability of that run.

What isn't returnable

Custom-monogrammed pieces (unless the monogram was our error)
Nkari Custom Tags with your engraved name
Pieces marked "final sale" at checkout
Reservation deposit (this is a commitment fee — fully credited against your piece when the run closes)

Damaged or faulty pieces

If your piece arrives damaged or develops a fault within 12 months of delivery, email photos to customerservice@danieldiyepriye.com. We repair, replace or refund at our discretion — no return shipping required from you.